Property Management
of Andover
Established in 1986, we’ve been in the business for 38 years and counting.
There are 21 employees at PMA, including professional management, support staff, and
maintenance personnel.
Personnel turnover is not a concern, as employee range of service at PMA exceeds 36 years for several employees.
Our teamwork program and expansive knowledge of condominium management through experience and long-term relationships is beneficial to your condominium community. Management personnel turnover leads to a loss of information and the Board’s need to train managers. Our lack of turnover has contributed greatly towards the success of our teamwork approach of professional management.
As of May 2024, PMA manages 41 condominium communities.
PMA manages residential condominium communities and office park and that range in size from 24 homes/suites to 300 homes. There is a size restriction on communities that we manage.
Rule and regulation enforcement is important for the upkeep and appearance of a community. They are consistently enforced in conjunction with the plan set by the governing board members.
No, a person answers the phone from 9:00am-4:00pm, excluding lunch.
Automated services are:
- Voice mail for the convenience of leaving messages after speaking with a receptionist
- "Call blast" system that sends automated phone messages out to owners/residents
- I-Mail which is a service to communicate by mass e-mail
- Automated work order and internal tracking
- Electronic drafting of condominium fees
- Check scanning for fast depositing
- Digital website forms for quick on-line completion
Yes, the website is accessible through http://www.pmandover.com/ or http://www.propertymanagementofandover.com/
- Management services
- Condominium fee payment options
- Useful forms for a variety of purposes
- Work order requests for owners
- Personal financial information
- Communication
- Insurance information
- Digital forms
The staff follows a transition program procedure designed to guarantee the smooth flow of records and knowledge related to your association from the former management/developer to PMA. The transition is transparent to owners and service provider and uneventful. Owners and board members are updated as the transition process occurs.
Yes, PMA has 4 carpenters, 2 light maintenance men and 1 master plumber on staff. PMA also have
a maintenance superintendent that oversees the staff and multiple sub-contractors.
PMA does not manage rentals or provide rental services.
Property Management is enjoyable to us because, of the satisfaction we feel when assisting people with their concerns, and while watching our communities succeed in many ways.